This course continues looking at effective communication that is both practical and contractual. The NEC4 contracts encourage transparency and understanding between the contract participants. Good communication is at the heart of this. Clause 13 promotes a few key rules to try to establish this flow of understanding, but there are a few principles that should be adopted in order to help this happen.

After studying this course, you should be able to:-

1. Understand why communication is at the heart of this contract to encourage transparency and understanding between the Parties.
2. Explain that the contract is for written definitive instructions and communications
3. Give examples of communication routes and formats that need to be in place from the start of the contract