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NEC4 TSC Service Manager Instruction (SMI) Template

NEC4 TSC Service Manager Instruction (SMI) Template

Use this free downloadable template to help you create a Service Manager Instruction under the NEC4 Term Service (TSC).

The TSC gives the Service Manager wide ranging powers to issue instructions to the Contractor. Note, if an instruction will give rise to a compensation event, the Service Manager is obliged to notify the Contractor of the compensation event at the time of giving the instruction. That notification can be given by using the compensation event form.

You can use this NEC4 TSC template for a Service Manager’s Instruction to do the following:

  • Instruct under clause 14.3 to change the Scope or a Key Date (no reply)
  • Instruct under clause 14.5 to correct a mistake in the Price List (no reply)
  • Instruct under clause 17.1 stating how to resolve an ambiguity or inconsistency (no reply)
  • Instruct under clause 17.2 to change the Scope to remove something which is illegal or impossible (no reply)
  • Instruct under clause 19.1 to submit a quotation for a Task (period for reply is 3 weeks)
  • Instruct under clause 19.2 to submit a revised quotation for a Task (period for reply is 3 weeks)
  • Instruct under clause 21.1 to submit particulars of design of an item of Equipment (period for reply is period for reply)
  • Instruct under clause 22.2 to remove a person (no reply)
  • Notify under clause 24.4 of an agreement not to submit pricing information for a subcontract (main Options C and E) (period for reply is period for reply)
  • Instruct under clause 36.1 to stop or not start work or to start or restart work (no reply)
  • Instruct under clause X10.4(3) to submit a revised Information Execution Plan (period for reply is period for reply)
  • Instruct under clause 1(6) providing Partnering Information (no reply)
  • Instruct under clause X21.5 changing the Scope, the Prices and the Completion Date following an acceptance of a quotation to reduce cost (no reply)
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