Building Assertive and Resilient Project Teams
The aim of the course is to provide you with some practical tips to improve communication and confidence in dealing with difficult conservations within a project environment. This course is recommended for everyone currently or about to be working under a construction contract who struggles to handle confrontational situations including project managers, contract managers, quantity surveyors, clients, consultants, planners, contractors and their supply chain.
On completion of this course you will:
On completion of this course you will:
- Know what is meant by assertiveness, passive and aggressive behaviours
- Be able to outline some practical tips to help improve assertiveness in your team
- Know what is meant by resilience and how to encourage it in your team