Team Tales - November 2023

Team Tales - November 2023

This month our Team Tales features our dancing diva, Jackie Parfitt, our Business Development Advisor - who keeps us all on our toes!

Can you describe yourself in 10 words?

Considerate, caring, loyal, lively, genuine, dedicated, supportive, appreciative, committed and positive!

Tell us a little bit about yourself and your work background?

Over 40 years’ experience in Insurance & Financial Services with a focus on Marketing, Sales & Customer Services and believe it or not, relevant degrees to support it! Although I sometimes wonder! I moved into Legal around 7 years ago to focus on helping the bereaved with their legal challenges and just before COVID joined BI to help customers with challenges faced in the world of Construction -  very different conversations but still helping people !

How long have you been with Built Intelligence?

Joined in March 2020 and after a 4 month break due to the COVID outbreak, returned in September 2020 – so will be 4 years by the time I reach 60!

So, can you tell us what your role entails at BI and what a ‘day in the life of’ looks like!

Calling customers who use our online services to make sure they have what they need and to highlight other services which may be interest and help them in their roles

What’s the best thing about your role?

Talking to people and helping them!

What has been your finest moment at BI – what achievement have you been most proud of?

Receiving great feedback from people I help every day

Tell us a little something about the person behind the role?!

For those who know me I love being active! Swimming since I was a tot, lots of walking with friends, taking up yoga in my 40’s, Salsa and Latin dancing in my 50’s and just as I am approaching 60 I have recently re-started the gym with a PT and started Ballroom dancing too!

Final thoughts or tips?

Live life to the full and do what you enjoy and always consider others 😊

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